Embedded Files
The moment we book an interview, you’ll get a pre-signed NDA from us. It promises that anything you share stays strictly confidential: we use it only to understand your needs, process the notes within 10 working days, and then wipe the records clean.
Client Protection Policy
Effective Date: 2025-01-01
Client Protection Policy
Effective Date: 2025-01-01
This Client Protection Policy establishes the rules and procedures under which Fast Revops (referred to as “we” or “Fast Revops”) provides agile services to our clients (referred to as “Client” or “you”). Our policy is designed to protect you from financial or time-related losses throughout our 2-week Scrum sprint cycles.
Sprint Scope Definition:
At the beginning of each 2-week sprint, we will clearly define the scope, detailing the tasks, deliverables, and timelines for that period. Any adjustments to the sprint scope will be addressed during sprint planning or review and must receive mutual written consent.Sprint-Based Deliverables and Acceptance:
Deliverables are tied to each sprint. At the end of every sprint, we will conduct demos and review sessions where you verify that the work meets the agreed-upon acceptance criteria before the next sprint begins.Warranty and Immediate Support:
A warranty period is applicable for the deliverables of each sprint. Any defects or issues discovered during or immediately after a sprint will be corrected in the following sprint at no extra cost.Documentation and Communication:
At the conclusion of every sprint, we will provide comprehensive documentation, including test results, configuration changes, and updates. This documentation, along with regular sprint reports and demos, ensures you are fully informed of progress and any adjustments made.Performance and Quality Standards:
For each sprint, we will establish specific performance metrics and quality criteria. Sprint deliverables will only be accepted if they meet these predefined standards as confirmed during the sprint review.Change Management Process:
Changes requested during a sprint will be discussed and, if minor, addressed within the sprint cycle. Major changes will be documented, evaluated for impact on scope, timeline, and cost, and must receive your written approval before implementation in subsequent sprints.Risk Management and Contingency Planning:
Potential risks, such as system downtime, data integrity issues, or integration challenges, will be identified at the start of each sprint. We will develop and implement contingency plans within the sprint cycles to mitigate these risks and minimize any impact on your operations.Liability and Indemnity:
Liability limitations and indemnity terms are defined in our contractual agreement. We commit to assuming responsibility for any financial losses or additional costs incurred as a direct result of errors in sprint deliverables, within the agreed-upon limits.Regular Reporting and Reviews:
We conduct sprint reviews, demos, and retrospectives every two weeks. These sessions provide detailed updates on scope adjustments, progress, test results, and documentation, ensuring transparency and timely resolution of any issues.Dispute Resolution:
In the event of any disagreement, the dispute resolution process outlined in our contractual agreement will be followed. This process is designed to resolve conflicts promptly and efficiently without resorting to lengthy legal procedures.
By engaging with Fast Revops, you agree to the terms set forth in this policy. We are committed to delivering our agile services with precision, accountability, and continuous communication, safeguarding your interests at every sprint cycle.
Data Protection Policy
Effective Date: 2025-01-01
Data Protection Policy
Effective Date: 2025-01-01
This Data Protection Policy outlines the potential risks associated with handling your data in our agile environment, along with the specific safeguards Fast Revops (referred to as “we” or “Fast Revops”) has implemented to mitigate these risks during our 2-week Scrum sprints.
Unauthorized Disclosure or Data Exposure:
We impose a binding non-disclosure agreement (NDA) from the moment you begin communication. All external experts engaged during each sprint must sign equivalent confidentiality agreements before accessing any client data.Data Mismanagement or Loss:
We enforce strict data handling protocols, maintain regular backups, and ensure comprehensive documentation—including test results and configuration details—at the end of every sprint to safeguard data integrity.
Client Data Remains On-Premises Guarantee:
We guarantee that your data will never leave your systems. Under no circumstances will it be copied to or stored on external servers. Every measure is in place to ensure that your data remains fully protected and accessible only within your controlled environment at all times.
By engaging with Fast Revops, you acknowledge and accept the measures detailed in this policy. We commit to protecting your data with continuous diligence, applying these safeguards at every sprint cycle to minimize risks and ensure a secure and reliable service delivery.
Google Sites
Report abuse